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Firstly, I am delighted that you have chosen me to help you attain your goals and I very much look forward to working with you.

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Below are my Terms & Conditions of Engagement for the Free Coaching sessions I offer. If you are a paying client, please read my regular Terms & Conditions of Engagement here. 

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Fees

My Free Coaching sessions are free, therefore no fees are charged.

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Number of Sessions

I offer a maximum of 6 x 45 minutes free coaching sessions per person. These sessions can be taken either weekly or fortnightly. 

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Rescheduling Policy

If you need to reschedule a session, then 24 hours’ notice is required. To reschedule your session, simply send me an email or call me. If I am unavailable, then leaving a voice mail is acceptable.

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If you request to reschedule a session within 24 hours of the due start time, or if you are unavailable when I attempt to contact you at the time of our session, then that session is counted as one of your 6 sessions and cannot be rescheduled. 

 

If I have to postpone a session with you then the session will be rescheduled and it will still count as one of your 6 sessions. 

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Cancellation/Withdrawal

If you decide for any reason that you wish to cancel your free coaching sessions, please confirm your intentions by emailing me at lifebyhannah@outlook.com as soon as possible so that I can offer someone else a free place. 

Any unused sessions cannot be transferred to anyone else. If you know someone who would like free coaching then please ask them to submit their details. 

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Disclaimer

I am a Life Coach and do not offer Counselling, Mentoring or Therapy. I am not a qualified Psychologist or health care professional and therefore my coaching does not replace the care provided by such professionals. If whilst working together I believe that you would benefit from one of the aforementioned therapies, I will make that clear to you.

My commitment to my clients is to always listen, encourage, support, challenge, inspire and empower. I will always endeavour to provide the best service that I can.  Clients understand that they are 100% responsible for their progress and results of their coaching journey. I make no representations, warranties or guarantees verbally or in writing. The Client understands that because of the nature of coaching, the results experienced by each client may significantly vary.

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Confidentiality

Any information shared between us (the Client and Life, by Hannah) will be held in the strictest confidence and will not be shared with third parties.

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Intellectual Property

All Intellectual Property rights of Life, by Hannah and lifebyhannah.co.uk are owned by Hannah Pike. All rights reserved. Resources provided to the client or downloaded from lifebyhannah.co.uk or any other digital platform are intended for the client’s individual use only. No part of any resource or document may be reproduced, edited, shared, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission. The Client is not authorised to use any of Life, by Hannah’s intellectual property for commercial purposes. If known Intellectual Property infringement has occurred, then legal action may be taken.

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Privacy

Life, by Hannah takes your privacy seriously. To view our privacy policy please click here.

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Feedback - all of the below are voluntary

I hope that you find free your coaching sessions with me empowering and that you achieve your goals. I would be grateful if you could provide me with some feedback by reviewing your coaching experience. You can do this in a few ways: 

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- Rate and Review my coaching on the Life, by Hannah Facebook page

- Email me a testimonial to publish on lifebyhannah.co.uk

- Write a review on Google 

- Endorse me for coaching on LinkedIn

- Make a small donation via paypal

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*By submitting reviews and testimonials you give me permission to use your words on my website and social media. 

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